Patient Services Coordinator
Patient Services CoordinatorIgnite Your Career With CORA! As a Patient Services Coordinator at CORA, you'll be a vital part of our clinic support team by providing meaningful patient interactions and exceptional customer service.
You'll perform a wide range of administrative tasks at the front desk of a dynamic therapy office, and above all, you'll help create a great first impression and overall patient experience by demonstrating empathy and enthusiasm.
This is a full-time position.
Who We Are:
CORA Physical Therapy provides a full range of outpatient services for clients with orthopedic problems, work-related injuries, sport injuries, and neuromuscular and neurological conditions.
Our community is built on the passion and experience of clinicians who embrace our commitment to Treating Everyone Right.
What You'll Love About Us:
oCompetitive PayoMedical, dental, vision, disability, and life insuranceo7 paid annual holidays
2.
5 weeks PTO that grows with timeoRetirement & savings plan - 401K matching oCareer growth opportunities within CORAoLeadership development:
coaching, mentorship, and skill-building activitiesoTuition reimbursementWhat You'll Need:
oHigh School diploma or GED requiredoPrevious customer service experience within the last two years requiredoProficiency with Microsoft Office Suite (Word and Excel) requiredoStrong time-management and organizational skillsoSuperior written and verbal communication skillsoHigh level of personal integrity, reliability, and honestyoAbility to work effectively in teams and autonomously in a fast-paced environmentBonus Points:
oPrior experience in a healthcare office settingoBasic medical terminologyoFluency in Spanish or CreoleWhat You'll Do:
oWarmly greet and build rapport with patients through in-person and phone interactionsoAnswer incoming calls promptly and politely; screen calls and take/relay messages as necessaryoVerify patient insurance for outpatient therapy benefits (applicable locations only)oManage incoming physician referrals and prescriptionsoProvide communication on first visit expectations to all new patients oAdvise patients of their financial responsibility (i.
e.
, deductible, co-pay, or co-insurance responsibility per visit)oScan patient insurance cards, ID cards, and all other pertinent paperwork to patient filesoCollect co-pay/deductible payments and provide a receipt with each transactionoBalance daily collection of cash/checks/credit cards at the end of each day; Submit daily charges to Clinic ManageroMaintain a tidy and welcoming appearance of waiting room, office space, and therapy gym; sanitize therapy office/gym per CDC guidelines CORA Physical Therapy is an Equal Opportunity/Affirmative Action employer.
We are committed to building a team that represents a variety of backgrounds, experiences, and perspectives.
Recommended Skills Administration Communication Coordinating Customer Service Finance Hardworking And Dedicated Estimated Salary: $20 to $28 per hour based on qualifications.
You'll perform a wide range of administrative tasks at the front desk of a dynamic therapy office, and above all, you'll help create a great first impression and overall patient experience by demonstrating empathy and enthusiasm.
This is a full-time position.
Who We Are:
CORA Physical Therapy provides a full range of outpatient services for clients with orthopedic problems, work-related injuries, sport injuries, and neuromuscular and neurological conditions.
Our community is built on the passion and experience of clinicians who embrace our commitment to Treating Everyone Right.
What You'll Love About Us:
oCompetitive PayoMedical, dental, vision, disability, and life insuranceo7 paid annual holidays
2.
5 weeks PTO that grows with timeoRetirement & savings plan - 401K matching oCareer growth opportunities within CORAoLeadership development:
coaching, mentorship, and skill-building activitiesoTuition reimbursementWhat You'll Need:
oHigh School diploma or GED requiredoPrevious customer service experience within the last two years requiredoProficiency with Microsoft Office Suite (Word and Excel) requiredoStrong time-management and organizational skillsoSuperior written and verbal communication skillsoHigh level of personal integrity, reliability, and honestyoAbility to work effectively in teams and autonomously in a fast-paced environmentBonus Points:
oPrior experience in a healthcare office settingoBasic medical terminologyoFluency in Spanish or CreoleWhat You'll Do:
oWarmly greet and build rapport with patients through in-person and phone interactionsoAnswer incoming calls promptly and politely; screen calls and take/relay messages as necessaryoVerify patient insurance for outpatient therapy benefits (applicable locations only)oManage incoming physician referrals and prescriptionsoProvide communication on first visit expectations to all new patients oAdvise patients of their financial responsibility (i.
e.
, deductible, co-pay, or co-insurance responsibility per visit)oScan patient insurance cards, ID cards, and all other pertinent paperwork to patient filesoCollect co-pay/deductible payments and provide a receipt with each transactionoBalance daily collection of cash/checks/credit cards at the end of each day; Submit daily charges to Clinic ManageroMaintain a tidy and welcoming appearance of waiting room, office space, and therapy gym; sanitize therapy office/gym per CDC guidelines CORA Physical Therapy is an Equal Opportunity/Affirmative Action employer.
We are committed to building a team that represents a variety of backgrounds, experiences, and perspectives.
Recommended Skills Administration Communication Coordinating Customer Service Finance Hardworking And Dedicated Estimated Salary: $20 to $28 per hour based on qualifications.
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